Initial Disclosure Document
We are required by the Financial Conduct Authority (FCA), who regulates the financial services industry, of which we are a part, to provide you with an Initial Disclosure Document (IDD) to enable you to decide, whether or not the products and services we offer are suitable for vour needs. In addition we are reguired to advise vou on how to make a complaint should you need to do so.
You should assess the monthly payments you are reguired to make throughout the agreement and ensure you are able to meet these obligations and other obligations you already have without suffering undue hardship. If you are aware of any future events that will affect your ability to meet these payments, you should ensure the provider is informed immediately
Your credit rating could be adversely affected if you do not make payments when due which could make it harder or more expensive for you to access finance facilities in the future
Who are we?
We are a credit broker for vehicle finance and our registered offices are Daniel Alexander Motor Group, Gibsonlane South, Meton, North Ferriby, HU14 3??. We are an independent vehicle finance broker, not a lender, authorised and regulated by the Financial Conduct Authonty. Our Financial Conduct Authority Firm Reference Number is 983005. which can be verified by contacting the FCA on 0800 111 6/68 or by viewing the Financial Services Register at register.fca.org.uk
What do we offer?
We offer a range of vehicle Finance facilities through a panel of carefully selected third-party lenders from whom we may receive an introductory fee or commission. For further information, please see the commission disclosure avallable on request.
We wil not offer facilities from lenders outside of this panel. Different lenders may pay us ditterent amounts, depending on the quality and volume of business that we submit to them and the terms of the financial agreement that you choose to enter into.
What Services will we provide you with?
We will provide you with either comparable detail of firms most appropriate to your lending requirements or general information relating to finance products. In assessing your requirements we may seek information about your personal circumstances and objectives to enable us to identify your needs. It is important that you provide us with accurate and relevant information enabling us to hone down the selection of firms offered, from which vou can more easily make your choice.
What do we charge for our Services?
We do not charge any fees for our services.
Contidentiality and Data Protection
Throughout the process of obtaining finance for you and/or your partner vehicle agreement we will need to collect personal information from you and/or your partner and pass this information onto one or more third party lenders to enable them to make a credit decision. We will not disclose you and/or your partner's personal information outside of this group of lenders. Those lenders whom sought you and/or your partner's information in order to conduct an affordability and creditworthiness assessment will do through the consent given by you and/or your partner.
In cases where you and/or your partner's initial application may be refused by the most suited lender, further searches may be carted out with other lenders on our panel in order to find a lender that is willing to accept you and/oryour partner's application for finance. Those lenders, including Daniel Alexander Motor Group Limited will not use you and/or your partner's personal information in order to provide you and/or your partner with promotional or marketing material or offers, unless you and/or your partner have specifically consented by Opting-In. The lenders will obtain individual consent from you and/or your partner in order to market to you and/or your partner and provide you and/or your partner with offers. We are able to supply a comprehensive list of lenders by request.
Other Finance Facilities
You may be able to obtain finance for your purchase from other lenders and you are encouraged to seek alternative quotations and details of their products by researching on the high street, in the media and online.
What to do if you have a complaint?
Our aim is to provide a first class service and we are committed to treating our customers fairy, however it you wish to register a complaint please contact us
By Phone 01482 680998
By Email: [email protected]
In Writing: FAO: Compliance Manager, Daniel Alexander Motor Group, Gibson Lane South. Metion. North Ferriby. HU14 3HH
If you are not satisfied with a decision taken in respect of a complaint or appeal. You may also have the right to refer a cmplaint to the Financial Ombudsman Service.
Web - www.financial-ombudsman.org.uk
Telephone: 0800 0234 567